Service with a Smile

Service is very important. It really makes you decide whether to do your business with them or not. Seriously speaking, I've come across some sales people who really give really good and wonderful services and who are always smiling, which makes you want to spend more money on their products. On the other hand, there are those sales people who really turn you off.

Last week, my hubby and I decided to get a car. We went to quite a lot of car showrooms. It was really interesting, seeing all those brand new cars waiting for us to buy! :P But gee ... the sales people at Toyota and Honda really made me feel like screaming. They were oh so dao. Treat us both like glass and were practically looking down their noses at us. Oh so high and mighty salesman ... especially the one at Toyota ... wah, the more I think of it, the more I wish they will plaster their faces in the toilet bowl so that the rest of humanity can have a better day. I mean, you don't show potential customers your black face or treat them like they're invisible or like they are only wasting your time or what right? Really vomit blood. Ha ... so we brought our money to some other company, and I must really commend the sales person at the Renault showroom. Gosh, he was so patient, and witty, and friendly and so eager to help us. Showed us around, catered to every whims and wishes of my hubby and had a rather impressive knowledge of the vehicle we were looking at. The car was rather expensive compared to the Japanese version of the same cc, but we were totally sold by the idea by the sales person. He was really good! Not only in selling his product but was one of the nicest sales person I've come across. Toyota and Honda are no big deal. So what if everyone buys your car? You just lost a potential customer! So Renault, here we come!

That's the problem with the sales in Singapore. Most of the time nowadays the sales people are rather friendly and they really made you feel good and want to buy things from them. Then again, there're always a small minority who are totally inflexible and unfriendly. If everyone in this country would boycott such sales people, I wonder what will happen to them? haha :P Okie, I know sometimes the customers can be very unreasonable. I've seen some very unreasonable customers demanding this and that, yet the very patient sales person still serve with a smile. I think those sales people are really impressive! At the end of the day, even the unreasonable customers became quite reasonable. We're not talking about those hard-core loud mouthed unreasonable customers. Those kind really no hope lah! :P